Skip to main content

TQC is owned and manged by Ruth Oulton and Maria Baxter. A wide range of highly experienced and skilled Associates work with us to support you. Our structure ensures that we can match your need with the right person, with the right skills and the right personality for your business. Whether this is training, coaching, HR or business planning, we have it covered.

Management Team

Ruth Oulton
Director, Trainer and Consultant

Expertise

  • Trainer and Coach
  • People management
  • Team development
  • Employee engagement
  • Health and wellbeing
  • Licensed WorldHost Trainer
  • Decider Life Skills Trainer
  • DiSC Certified Trainer

TQC Tasks

  • Accounts
  • Business management

When not at work Ruth enjoys just being in the beautiful Scottish Highlands and Islands and spending time with friends and family.

Maria Baxter
Director, Trainer and Consultant

Expertise

  • Trainer and Coach
  • Leadership and management development
  • Organisational development
  • Team development
  • Health and wellbeing
  • Licensed WorldHost Trainer
  • Decider Life Skills Trainer
  • DiSC Certified Trainer

TQC Tasks

  • Business management
  • Social media

When not at work Maria enjoys cooking, socialising with family and spending time out and about in our spectacular environment.

Associate Team

David MacLean
Associate

Expertise

  • Facilitator, coach and and trainer
  • Retail
  • Finance and strategic planning
  • Leadership and team development
  • Advice on bespoke business programme
  • Procurement and Tendering

David enjoys music, cinema, theatre and watching classic British comedy shows.

Peter Hovells

Peter Hovells
Associate

Expertise

  • Senior WorldHost Trainer for:
    – WorldHost Customer Service and Inclusive Service
    – WorldHost Events and Business Ambassadors
    – WorldHost Supervising Customer Service
  • EFQM Assessor

Outside of work Peter enjoys staying fit, going to the gym and jogging.

Nicky Clark
Associate

Expertise

  • HR and employment law
  • Practical Management Skills
  • Coaching
  • Workforce Planning & Development
  • Mediation
  • Learning & Development.

When Nicky is not working she likes to bake, read, see her friends but her two children usually have other ideas of how her time is taken up!

Phil King

Phil King
Associate

Expertise

  • Business and strategic planning
  • Finance and accounting
  • Project management
  • Innovation
  • Creative
  • Life Sciences

When not at work Phil enjoys spending time with his family and walking the family dog, running, watching football, listening to music especially Pearl Jam playing guitar and FIFA (not at the same time), and tasting malt whisky.

Rene Looper
Associate

Expertise

  • Social media training
  • Digital Strategy
  • Speaker and Consultant on E-commerce
  • Customer Service Improvement

Rene’s loves cakes.

Willie MacColl
Associate

Expertise

  • Business Adviser for new and developing companies across the public, private and third sectors
  • HR Professional including Employment Law
  • Corporate Governance and Policy Development
  • Skills and Learning
  • Leadership and Management Coach
  • Organisational Design & Improvement
  • Accredited Practitioner for C-Me Colour Profiling and Team Performance
    Scan

When not at work Willie enjoys walking and fishing as well as travel

Pamela Looper
Associate

Expertise

  • HR
  • Business Planning & Development
  • Customer Care
  • Quality Management
  • Project Management

When not working, Pamela loved curling up with her cat, a good book and a pot of tea or hill-walking in bonnie Scotland.

Roddy Ritchie
Associate

Expertise

  • Marketing strategy and plans
  • Advertising, graphic design and brand strategy
  • Language management strategy and plans
  • Digital media
  • Media Placement and Market Research Strategy

Roddy’s happy places when not at work are photography, painting, reading and out with the dog at the beach. Gardening is also something he likes but knows nothing about (although he can grow amazing Hostas for some reason).

David Jack TQC Associate

David Jack
Associate

David is a senior level HR consultant with senior level experience developed across different industries but with a particular focus on seafood manufacturing and SME sized organisations. His career includes a period of working overseas with National Express in the Bahrain. In addition to his HR career, David also teaches part time with UHI Inverness and is programme leader for the UHI CIPD accredited HRM MSc programme.

Talk to TQC about how we can help you